Trackley

Introduction

Trackley ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

When you sign in using Google or Apple Sign-In, we collect:

• Your name
• Email address
• Profile photo (if provided)

Vehicle and Expense Data

We collect and store the following information that you provide:

• Vehicle information (make, model, year, registration details)
• Mileage logs and trip records
• Expense receipts and related information
• Financial year settings and claim methods
• Receipt photos and OCR-extracted data

Usage Information

We may collect information about how you use the app, including:

• App usage patterns and features accessed
• Device information (type, operating system)
• Login activity and timestamps

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and store your vehicle expense and mileage data
• Enable receipt scanning and OCR text recognition
• Organize your data by financial year
• Authenticate your account and manage your subscription
• Send you important updates about the service
• Respond to your inquiries and provide customer support

Data Storage and Security

Your data is stored securely using industry-standard encryption. We use cloud storage services (AWS) to store your information, and all data is encrypted both in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as cloud storage, authentication services, and payment processing. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Export your data
• Opt out of certain data collection practices
• Cancel your subscription at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Third-Party Services

Our app uses the following third-party services:

• Google Sign-In / Apple Sign-In: For authentication. Their privacy policies govern the collection and use of information through these services.
• AWS (Amazon Web Services): For cloud storage and data processing. AWS complies with various security and privacy standards.
• Payment Processors: For subscription payments. Payment information is processed securely by our payment providers and is not stored by us.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@trackley.app